Support

1. Should I register in the application?

- Sure, you should register in our application or use the existing credentials if you are already registered. The provided information will be used for generating your profile. After the registration/login flow you will be able to use the main functionality.

2. What data is collected during the registration process?

- In order to register in the application you will need to enter the following data: your name, date of birth, photo, email and password.

3. What functionality does the application provide me with?

- The application provides you with the Random Chat functionality. The key goal of our application is to help people make acquaintances and friends from all over the world.

4. What features does the application include?

- Live Chat: You can instantly chat with people from around the world.

- Swipe to find new people: Swipe through the app to find people who are online when you are.

- It’s safe: We take your safety extremely seriously. Our application includes age limits and additional safety features for any users.

5. What should I do if I am faced with abusive content? 

- First, our application includes a mechanism to block abusive users. In order to block a user you should use the Block icon in a chat. Moreover, our application includes the functionality to flag objectionable content (any kind of pornographic behavior, fake gender, language violence, etc.). In order to do it, you should use the Report icon in a chat. Furthermore, you may reach out to us using the Contact us mechanism and we’ll block the abusive user overselves. Once the objectionable content is reported, it will be removed and the user will be ejected within 24 hours. 

6. How can I Delete my account?

- Of course, you have the right to Delete your account and the data related to it. You may do it at any time through the Settings tab. In order to Delete your account, please click on the Delete my account button at the bottom.

7. How can I contact you?

- If you have any questions, please contact us through our email: videochat.ios@gmail.com